These terms and conditions ("Agreement") govern your use of the software-as-a-service ("SaaS") provided by Softronet Inc. ("Company," "we," or "us") through Eknite. By accessing or using our services, you agree to be bound by this Agreement. If you do not agree with any part of this Agreement, you must not use our services.

1. Definitions

1.1. "SaaS" refers to the software-as-a-service provided by the Company through Eknite, including any updates, enhancements, or new features.

1.2. "User" refers to any individual or entity that accesses or uses the SaaS.

2. Use of Service

2.1. Access and License: Subject to the terms of this Agreement, the Company grants the User a limited, non-exclusive, non-transferable license to access and use the SaaS for their internal business purposes.

2.2. User Obligations: The User agrees to use the SaaS in compliance with applicable laws, regulations, and this Agreement. The User is responsible for maintaining the confidentiality of their account credentials and for all activities conducted through their account.

2.3. Restrictions: The User shall not, directly or indirectly:

(a) copy, modify, or create derivative works of the SaaS;
(b) reverse engineer, decompile, or disassemble the SaaS;
(c) distribute, sublicense, or transfer the SaaS to any third party;
(d) use the SaaS for any illegal or unauthorized purpose;
(e) interfere with or disrupt the integrity or performance of the SaaS; or
(f) attempt to gain unauthorized access to the SaaS or its related systems or networks.

3. Intellectual Property

3.1. Ownership: The SaaS and all related intellectual property rights are and shall remain the exclusive property of Softronet Inc. This Agreement does not grant the User any ownership rights in the SaaS.

3.2. User Content: The User retains all ownership rights to any content they upload or transmit through the SaaS. By using the SaaS, the User grants the Company a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute the User's content for the purpose of providing and improving the SaaS.

4. Fees and Payment

4.1. Subscription Fees: The User agrees to pay the fees as set forth in the Company's pricing plan. All fees are non-refundable.

4.2. Payment Terms: The User shall provide accurate and complete billing information. Payments shall be made in the currency specified by the Company and according to the chosen payment method. Failure to pay fees may result in the suspension or termination of the User's access to the SaaS.

5. Privacy and Data Security

5.1.Privacy Policy: The Company's privacy policy, available on its website, outlines how personal information is collected, used, and disclosed. By using the SaaS, the User agrees to the terms of the privacy policy.

5.2. Data Security: The Company implements reasonable security measures to protect User data. However, the User acknowledges that no method of transmission or storage is completely secure, and the Company cannot guarantee the absolute security of User data.

6. AI Models and Content Accuracy

6.1. AI Models: Eknite utilizes AI models from various providers, including but not limited to OpenAI, Google, and other leading AI technologies. These models are used for content creation, including text, images, and other media.

6.2. Content Accuracy: Content generated by Eknite may contain inaccuracies, errors, or be outdated. The User should verify the information before use and should not solely rely on the AI-generated content for decision-making purposes.

7. Prohibited Uses

7.1. The User agrees not to use Eknite for any illegal, harmful, or unethical purposes, including but not limited to: Misleading Information: Creating or distributing content that misleads, deceives, or provides false information, including fake news, false advertising, and fraudulent schemes. Hate Speech and Discrimination: Creating content that promotes hate speech, discrimination, or violence against individuals or groups based on race, religion, gender, sexual orientation, disability, or other characteristics. Malicious Activities: Using Eknite to create or disseminate malicious software, phishing attacks, scams, or other harmful content designed to deceive or harm others. Intellectual Property Violations: Generating content that infringes upon the copyrights, trademarks, or other intellectual property rights of others. Harassment or Bullying: Using Eknite to create content intended to harass, intimidate, or bully others.

8. Indemnification

8.1. The User agrees to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or in connection with (a) the User's use of the SaaS, (b) any breach of this Agreement by the User, or (c) any content created or distributed by the User through Eknite.

9. Liability Limitation

9.1. Softronet Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the User’s use of the SaaS.

10. Changes to Terms

10.1. Softronet Inc. reserves the right to modify these Terms of Use at any time. Changes will be posted on the Eknite platform, and continued use of the service constitutes acceptance of the revised terms.

11. Contact Information

11.1. For questions or concerns regarding these Terms of Use, please contact Softronet Inc. at legal@softronet.com.

Privacy Policy

Last Updated: 2024-09-10

Softronet Inc. ("us," "we," or "our") operates the Eknite platform (collectively referred to as the "Service"). Your privacy is important to us, and we are committed to protecting it. This Privacy Policy explains the types of information we collect, how we use it, and the choices you have regarding your information.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information Collection and Use

1.1. Purpose of Collection: Our primary goal in collecting personal information is to provide, maintain, and enhance our Service while ensuring effective communication and a meaningful user experience.

1.2. Types of Information Collected: We may collect the following types of information from our users:

Personal Identification Information: Such as, but not limited to, name, email address, phone number, physical address, and other identifying details you provide when registering or using our Service.

Usage Data: Information related to how users access and use our Service, such as browser type, operating system, device information, IP address, pages visited, duration of visit, and the order of those page visits.

Communication Data: Records and content of any correspondence with us, including email communications, feedback, and interactions through social media platforms.

Transactional Data: Details about transactions, purchases, and the fulfillment of your orders, including payment information.

Cookies and Tracking Technologies: We may use cookies, pixel tags, and other similar technologies to collect user data. For further information, please refer to our Cookie Policy.

Third-Party Information: We may collect or receive information about you from third parties, such as our partners, advertisers, and affiliates.

1.3. Use of Information: The information we collect is utilized in the following ways:

To provide, improve, test, and monitor the effectiveness of our Service.
To develop and refine features and content that meet user needs.
For internal analytics and research to improve our services.
To communicate with users about products, services, offers, promotions, rewards, and events.
To detect, prevent, or otherwise address fraud, security, or technical issues.
To fulfill any other purpose for which you provided the data or to carry out our obligations and enforce our rights.

1.4. User Consent: By using our Service, you consent to the collection and use of your personal information as described in this policy. If you do not agree with our methods of collecting and using data, please do not use our Service.

2. Use of Data

We use your information for various purposes, including:
To provide and maintain our Service.
To notify you about changes to our Service.
To provide customer support.
To gather analysis or valuable information so that we can improve our Service.
To monitor the usage of our Service.
To detect, prevent, and address technical issues.
To send promotional emails and other communications, if you have opted-in to receive them.

3. Data Retention

We will retain your Personal Information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

4. Data Security

We are committed to ensuring the security of your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services you visit.

6. AI Models and Data Use

6.1. AI Models: Eknite utilizes AI models from providers such as OpenAI, Google, and other leading AI technologies for content creation. These models may collect and process data to generate outputs based on your inputs.
6.2. Data Use: The data you provide when using Eknite, including input text, images, and other media, may be processed by third-party AI models. While we do not store this data longer than necessary for processing, we recommend avoiding the submission of sensitive or confidential information through our Service.
6.3.Data Sharing with AI Providers: Data processed by AI models may be subject to the data retention and usage policies of these providers. We advise users to review the privacy policies of OpenAI, Google, and other providers used by Eknite for further information.

7. User Rights and Data Access

7.1. Access and Control: You have the right to access, update, correct, or delete your personal information at any time. You can request access to your data or make changes by contacting us directly. 7.2. Opt-Out Options: Users may opt out of promotional communications by following the unsubscribe instructions included in these messages or contacting us directly. You may also adjust your browser settings to manage cookie preferences.

8. International Data Transfers

8.1. Cross-Border Data Transfers: If you access our Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our data centers or third-party service providers are located. We take steps to ensure that your data is protected in accordance with applicable laws.

9. Data Breach Notification

9.1. Breach Response: In the unlikely event of a data breach, we will promptly inform affected users and regulatory authorities as required by law. Notifications will include details about the breach and steps we are taking to mitigate any potential harm.

10. Children's Privacy

Our Service is not intended for anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy. For significant changes, we may also provide you with additional notice (such as adding a statement on our website or sending you an email notification). You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at legal@softronet.com